Hello!

If you want to give us any technical feedback about our website or application, just contact us.Technical Support：
support@malusvpn.net
If you need help from our products, our support team will give you the best support.

Technical Support：support@malusvpn.net

Cooperation vision

We sincerely hope to have extensive and in-depth cooperation with various Internet companies, network operators, online games and online video platforms, Work together for common development。

Business advantage

Malus Network Acceleration Platform is a platform for Internet users that provides a solution for real-time Internet interaction and accelerated network access. The platform has many years of Internet network operation and development experience, and has maintained a high level of technological development strength, innovation awareness, and products in the industry Excellent service concept and growing user scale.

Business cooperation contact ：support@malusvpn.vip

If you have any technical problems or suggestions during use, you need feedback， Can send questions or suggestions to our comments suggestion collection mailbox， We will view and solve your problem in real time。

Email：support@malusvpn.vip

我们为您提供完善的退款保障，凡购买会员的用户，如果对加速效果不满意，可按照以下规则进行退款：

1.充值未超过7天可进行退款，退款将扣除已用部分的费用和6%支付接口手续费，对剩余金额进行退款。

（注：按官网美元价格折合人民币后的金额进行退款，充值超过7天无法进行退款操作）

退款流程

1、联系在线客服申请退款；（受理时间 9:00-23:00）

2、按月套餐每天的金额扣除已用部分的费用+6%支付接口手续费（按官网美元价格折合人民币后的金额进行计算）

3、资金到账。

退款申请后，系统会在3-20工作日(不同的支付接口到账时间差异较大)内将退款金额退回，由于支付平台规定的到账时间不同，请您及时关注您的账户动态。

特殊须知：

通过苹果商店内购买的用户，退款请自行联系苹果，根据他们的退款规定进行退款。